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A‐G Specialty Insurance has been and continues to be subject to federal and state privacy laws regarding the collection and exchange of your information. A‐G Specialty Insurance has adopted a policy that protects the privacy and confidentiality of protected health information (PHI) whenever it is used by company representatives. The private and confidential use of such information will be the responsibility of all individuals with job duties requiring access to PHI in the course of their jobs.

The following is A‐G Specialty Insurances’ privacy policy regarding the sensitive information we collect. Contained in this privacy policy you will find an explanation of the types of information A‐G Specialty Insurance collects from our clients and the means used to collect such information, an explanation of how A‐G Specialty Insurance uses the information collected from our clients, and an explanation of how A‐ G Specialty Insurance protects client information.

Information we collect and the means used to collect it:

A‐G Specialty Insurance collects usual and customary information about our customers that is necessary to the services being provided to the customer. A‐G Specialty Insurance collects this necessary information from the following sources:

  • Information we receive from you on applications, claims, or other forms, this information may include, but is not limited to: name, address, date of birth and PHI associated with medical claims. PHI refers to individually identifiable health information received by the company’s group insurance plans or received by a health care provider, health plan or health care clearinghouse that relates to the past or present health of an individual or to payment of health care claims. PHI information includes medical conditions, health status, claims experience, medical histories, physical examinations, genetic information and evidence of disability.
  • Information about our clients’ transactions with us; this information may include, but is not limited to, claims and payment history.

To collect customer information from the above‐stated sources, A‐G Specialty Insurance may use the following means of communication to gather information: written, in‐person, telephone, facsimile, electronically, and online.

How we use your information:

We do not share information about our customers or former customers with non‐affiliated third parties other than as permitted or required by law. For example, A‐G Specialty Insurance may share all of the

information listed above with non‐affiliated third parties for, including but not limited to, the following reasons:

  • Information that is necessary to service or process payment of medical claims, in a manner that is consistent with the usual and customary services provided, which may require communication between A‐G Specialty Insurance and health care providers, medical product or service providers, pharmacies, insurance companies, and other providers necessary to verify your medical information is accurate and determine the type of medical supplies or health care services received.
  • Information that is necessary to service or process the insurance needs of our clients, in a manner that is consistent with the usual and customary services provided. Such usual and customary insurance services or processes provided by A‐G Specialty Insurance to its customers include but are not limited to underwriting, shopping the renewal, rating, placement, and providing quotes for insurance that is germane to the services the customer places with our agency.
  • Information that is necessary to protect the confidentiality or security of our client’s records • Information that is necessary to resolve client disputes or inquiries
  • Information that is required by individuals or entities who are assessing our legal compliance. • Information that is required for A‐G Specialty Insurance to comply with the law.
  • To an actuarial or research organization for the purpose of conducting actuarial or research studies.
  • Information that is necessary to protect against or prevent fraud, unauthorized transactions, claims, or other liability

How we do not use your information:

Information about your medical conditions and care, including PHI, that you provide to us in writing, electronically, via email, on the phone (including information left on voicemails), contained in or attached to claims, or directly or indirectly given to us, is held in strictest confidence.

We do not give out, exchange, barter, rent, sell, lend, or disseminate any information about applicants or clients who apply for or actually receive our services that are considered patient confidential, restricted by law, or specifically restricted by HIPAA guidelines.

Our practices regarding information confidentiality and security:

We maintain physical, electronic, and procedural safeguards to guard your information. These safeguards include but are not limited to the following:

  • We restrict access to nonpublic personal information about our clients and former clients to those employees who need to know that information in order to assist in providing services or products to the customer.
  • We use secure Internet and e‐mail protocols to protect the confidentiality of electronic communications.
  • Personnel records and disclosures of PHI will be maintained for a period of seven years as required by federal law, unless a state law requires a longer retention period. Records that have been maintained for the maximum interval will be destroyed in a manner to ensure that such data are not compromised in the future in accordance with the company record destruction policy.

A‐G Specialty Insurance appreciates your business and in order to continue building upon that relationship we believe it is necessary, not only from a legal standpoint, but also as a sound business practice that our customers and partners understand the care we use in handling your information.

Without a doubt, I can tell you that A-G Specialty Insurance is awesome! The staff at A-G is professional and courteous, focused on facilitating the care the athletes need, and they do it in a manner that saves their schools and organizations money…all while making the collection process easy for my staff. What else can I say — they get it and they are great!

Dr. William C. Meyers

Core Muscle Injury Surgeon

Founder, The Vincera Institute

For the past ten years, I have had the pleasure of working closely with A-G Specialty Insurance as they provide stellar service for the District’s student sports insurance needs.They understand the value of providing outstanding products that are competitively priced, benefiting a school budget that relies heavily on local funds. As a local, multi-generation family business, they have consistently provided reliable and committed service while working with our families to deliver the best possible outcome in their time of need.

Arthur J. McDonnell

Business Manager

Tredyffrin Easttown School District

A-G Specialty Insurance, A-G for ‘Always Game’. The team led by Dixon and Jake, are always game for a challenge, always game for performance at the highest level, and most importantly based on my experience and one who considers A-G a trusted partner of the University of Pennsylvania, always game for positive results and outcomes. A-G Specialty Insurance focus is client centric.

Benjamin Evans

Associate Vice President- Office of Risk Management and Insurance

The University of Pennsylvania

Achieve Greatness!

The time is NOW for you to partner with the undisputed sports insurance leader.


A-G has the experience to offer the best custom coverage for every program and the best customer service to ensure a worry-free process for every claim. The nation’s most competitive K-12, collegiate and youth programs Achieve Greatness with A-G!

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